Privacy Policy

Introduction

Process Pulse Solutions ("we," "us," or "our") provides AI automation, custom software development, and business process consulting services. This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage our services.

Information We Collect

We may collect the following types of information:

• Information you provide directly — such as your name, email address, company name, and project details, when you submit a contact form, book a consultation, or email us.
• Scheduling information — when you book a call through our Google Calendar booking link, Google may collect information as part of that scheduling process, governed by Google's own privacy policy.
• Usage information — basic, non-identifying technical information (such as browser type and general usage patterns) that may be collected automatically through standard website hosting and analytics tools.

How We Use Information

We use the information we collect to:

• Respond to inquiries and schedule consultations
• Understand your business needs and prepare proposals or solution blueprints
• Deliver, support, and improve the services we provide
• Communicate updates relevant to an ongoing or prospective engagement

We do not sell your personal information to third parties.

Cookies & Analytics

Our website may use basic cookies or analytics tools to understand how visitors use the site and to improve its performance. You can control or disable cookies through your browser settings.

Data Sharing & Third Parties

We may share information with trusted third-party tools we use to operate our business — such as scheduling, email, and cloud hosting providers (for example, Google Calendar and AWS) — solely to the extent necessary to provide our services. These providers are bound by their own privacy and security practices.

Data Security

We take reasonable technical and organizational measures to protect the information you share with us, including during project delivery. No method of transmission or storage is 100% secure, but we work to safeguard your data using industry-standard practices.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, to deliver and support an engagement, or to comply with legal obligations.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To make such a request, contact us at sharad@processpulsesolutions.com.

Children's Privacy

Our website and services are intended for businesses and professionals. We do not knowingly collect information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, contact us at sharad@processpulsesolutions.com.